Systems and Technology
Tele Resources, inc., believes that a well staffed, highly knowledgeable technology staff is the key to ensuring quality uninterrupted dialing on each telemarketing program.
Tele Resources, Inc. has a programming staff that is capable and ready to deal with individual client data formats. Tele Resources, Inc. customizes all of the data for each telemarketing client.
Our Technology staff has a campaign administrator able to monitor the dialing status of dozens of different telemarketing campaigns simultaneously. This is done because Tele Resources, Inc. realizes that list management is second only to agent quality in ensuring the success, of each telemarketing campaign.
The technology staff consists of long term employees who are ready and knowledgeable in the technology field, but also in the teleservices industry to ensure that technical decisions are effective and productive. This is a key to the success of Tele Resources, Inc.’s telemarketing services.
- Dedicated programmers available 24 hrs a day.
- Accurate coding able to meet client specification.
- Reporting capabilities able to meet and exceed client specifications.
- Data Interrogation and Audits conducted at regulator intervals.
- Audits are done against verification reports to ensure accuracy.
- Multiple forms of data transfer.
- Mirrored Protection Disaster Recovery
- Digital Recoding applied to each telemarketing campaign.
- Complete compliance with telemarketing Do Not Call requests.
- Advanced scripting logic that allows for flexibility and customized project set-up, unique to each telemarketing program.
- On screen telemarketing scripts are available and can be multiple pages.
- Position text and data fields can be applied, to each telemarketing program.
- Numerical entries can be calculated.
- Automated Dialing.
