Customized Call Center Services
Tele Resources, Inc. provides call center services for both outbound and inbound telemarketing campaigns. These services can include customized caller ID options, script writing, program analysis, as well as development.
Customized Call Center Services Include:
- Sales
- Lead generation
- Appointment setting
- Market research
- Seminar sign ups
Inbound telesales services include:
- Incoming telesales calls
- Upsells
- Cross sales
Our telemarketing solutions also include, full recording - including every refusal as well as successful complete - these recordings are also monitored internally to ensure quality.
Advantages of Our Call Center Services
Customized call center services reporting is provided to each and every client, including customized daily, weekly and cumulative reports. Dedicated agents are applied to each and every program, trained with program specific material, and trained to act as an extension of their client’s sales force. Script design and customization is a standard service provided by Tele Resources, Inc. and includes revisions, specific methodology, initial design, customization, and control group testing.
Tele Resources, Inc. also provides a full compliance review for every outbound telemarketing campaign. This includes a state and federal telemarketing guideline and registration, as well as telemarketing sales rule compliance, and telesales “do not call” list scrubbing.
To learn how Tele Resources Inc. can help execute a customized call center services campaign that meets your company’s objectives, contact us today.